FAQ

FAQ 2017-10-24T11:35:49+00:00
How do I clean my flowers? 2017-10-24T11:13:36+00:00

Cleaning your flowers is easy! If they get a bit dusty, just wipe them with a cloth or baby wipes.

Do you wholesale? 2017-10-24T11:13:11+00:00

No, we do not wholesale.

If you would like to order stock for your boutique, please contact stacey@foreverflowering.com.au

Do you do wedding flowers? 2017-10-24T11:12:40+00:00

Yes, we can create your bridal bouquet, bridesmaids bouquets, corsages, buttonhole flowers and more for your wedding!

Contact our creative director directly on stacey@foreverflowering.com.au with a photo of what you would like for a custom quote.

Can I hire your flowers? 2017-10-24T11:12:06+00:00

Yes, we have a corporate hire program – click here for prices

Unfortunately, we do not offer once-off hire for events.

What is the artificial water made from? 2017-10-24T11:11:29+00:00

The artificial water is made from a 2-part resin. Once set, it is non-toxic.

The resin cannot be pulled apart in any way. Once it is set, it is permanent. We cannot remove the flowers that are set in the resin.

How do I place an order with ZipPay? 2017-10-24T11:10:05+00:00

You will need to create an account with ZipPay here: zippay.com.au

Then, on our website,  just add products to your cart as normal. In the checkout, choose zippay as your payment option.

Sign in with social or email and you’ll get a decision straight away.

Place your order and get it delivered.

You pay ZipPay over time weekly, fortnightly or monthly, whichever suits you best.

What are ZipPay and Afterpay? 2017-10-24T11:08:56+00:00

Did you know that you can order now, get your flowers now, and pay later?

We have partnered up with ZipPay and Afterpay which are financial services that allow you to shop online and pay off your purchase in instalments, interest-free.

Learn more here: zippay.com.au and afterpay.com.au

What’s your return policy? 2017-10-24T11:06:19+00:00

Since your order is custom made to order, we do not accept returns for change of mind. Please select your order carefully!

How is my order shipped? 2017-10-24T11:05:53+00:00

All arrangements come set in a glass vase with artificial water. To protect your purchase, we carefully pack your flowers in a large box with plenty of internal packaging to ensure it is safe whilst on its way to you.

Our courier knows our packages are fragile and very special, so they take extra care in the delivery process.

Do you ship to my country? 2017-10-24T11:05:33+00:00

We ship within Australia only, sorry no international shipping is available at this stage.

How much is shipping? 2017-10-24T11:05:04+00:00

Free local pick up:  You are welcome to pick up your order from our showroom in Kings Park by appointment only.

Vic: $19 per box

Nsw: $29 per box

Wa: $39 per box

Qld: $39 per box

Tas: $29 per box

When will I receive my order? 2017-10-24T11:04:25+00:00

All orders are custom made to order. That means we don’t have pre-made arrangements sitting on the shelf… we create your arrangement according to your order.

Due to this, all orders take up to 2 weeks to be hand created and delivered to your door.